What is an Extended Payment and who can get one?

How do you claim one and what are the time limits for claiming?

If it's the Housing Benefit claimant's partner that starts work can they still get an Extended Payment?

What if the customer has been sanctioned during the 26 weeks prior to starting work?

What if  a customer had swapped from Jobseeker's Allowance to Employment and Support Allowance during the 26 weeks prior to starting work - can they still get an Extended Payment? 

Does someone have to be starting work of 16 hours or more to get a Housing Benefit / Council Tax Benefit Extended Payment?

Our Local Authority wait to see if the claimants job lasts 5 weeks before awarding the Extended Payment - is this correct?

Where a customer has been on a Training Allowance during the 6 months prior to starting work - would this prevent them from getting a Job Grant?

Does it matter how many hours the customer will be working?

How quickly should a Job Grant be paid?

How much is a Job Grant and who can get one?

I've come across someone who has got a £200 Job Grant because they were starting work off an incapacity related benefit - is this right?

If you get a Job Grant would you also get an extended payment for housing costs?

How do you claim a Job Grant and is there a time limit?

Once someone has been on Jobseeker's Allowance 12 months or more, what back to work financial support is available?

There was a pilot being run whereby couples in certain parts of the country including London could qualify for the In Work Credit. Has this stopped?

What is the definition of lone parent for the In Work Credit - how young does any child have to be?

Can someone starting self employment get the Return to Work Credit?

For the In Work Credit, does it matter how much the lone parent will be earning?

Someone can claim Working Tax Credit from the age of 16 if they are working 16 hours or more a week and are a 'disabled worker'. How do I know if my customer would be classed as a 'disabled worker'.

What can a customer do if they are put off claiming Working Tax Credit due to the risk of overpayments, but due to low potential wages need the financial assistance WTC will give them, and so are reluctant to make the move into work.

Are customers better off taking advantage of 'salary sacrifice' to obtain childcare vouchers, or sticking with the extra financial support Working Tax Credit can give them? 

Can young people claim Working Tax Credit?

My customers who start work get their Housing Benefit claim suspended whilst the Housing Benefit Office wait to hear about their Tax Credit award - is this right?

If most benefit / tax credit information is available of the Customer Information System (CIS) why would the Housing Benefit Office need to write to the customer for confirmation of this income?

Why is the In and Out of Work Service not available to people leaving Incapacity Benefit or Employment and Support Allowance?

What if someone has a mobile and is worried about the cost of ringing the In and Out of Work service?

How do I find out the In and Out of Work Service telephone number for my area?

If a customer is starting an Apprenticeship, what back to work financial support will be available for them?

Do the 'welfare to work' beneficiary rules still exist for people leaving Incapacity Benefit to start work?

Are the 'Benefits of Working' customer leaflets available in other languages / formats?